Enterprise Partnerships
At DRG, we partner with technology providers, integrators, and enterprise organisations delivering services across Australasia. From national rollouts and complex projects to ongoing support environments, we work behind the scenes to help you deliver consistently, at scale, and to the standard your customers expect.
We understand the pressures of enterprise IT delivery – performance, visibility, compliance, and control. That’s why our model is built to integrate seamlessly into your operations, providing reliable, scalable capability that strengthens your service delivery without compromising your brand.
Trusted by the world’s best companies
Why partner with DRG ?
We operate as a true delivery partner aligned to your processes, SLAs, and standards.
Consistent delivery everywhere
Field services capability with consistent execution across metro, regional, and remote environments.
Protecting your brand
White-labelled delivery across helpdesk, field, and support functions – extending your brand & delighting your users.
Visibility & Control
Structured QA, reporting, and escalation frameworks designed for full visibility and control.
Complete Flexibility
Long term or short term engagements to suit your needs.
SERVICE PORTFOLIO
IT Tailored To Your Industry
Ways to extend, scale, and strengthen your delivery capability.
White-Label Managed Services, Support & Warranty
Fully outsourced service delivery under your brand, including helpdesk, cloud, and warranty services – designed for always-on, SLA-backed operations.
Explore Operational Services
Specialist Delivery & Project Services
On-demand expertise and delivery capability to support projects, rollouts, and specialised implementations.
Explore Enablement Services
Augmented Staffing, Advisory & CIO
Flexible resourcing and strategic capability to help you scale delivery, leadership, and technical expertise on demand.
Explore How You Can Scale
What our partners say
Fujitsu Partnership Case Study
Built for speed and scale
From small engagements to nationwide rollouts, DRG enables fast mobilisation and efficient delivery.
A true extension of the team
Working within Fujitsu’s systems, standards and environments, our technicians deliver consistent, high-quality support across every location.
FAQs
We understand enterprise delivery comes with complexity. Here are answers to common questions about how we integrate, operate, and deliver as an extension of your organisation.
How do you ensure SLA compliance across all services?
We operate within structured SLA frameworks, with defined response times, escalation paths, and performance reporting – ensuring consistent, accountable delivery.
Can you integrate with our existing systems and processes?
Yes. We align with your service management tools, workflows, and reporting requirements to ensure seamless integration into your operations.
Where can you support us?
We provide nationwide coverage across Australia and New Zealand, supported by a network of over 800 field service technicians. From major metro areas to regional and remote locations, we can deploy resources wherever your customers are – ensuring consistent, reliable service delivery at scale.
Can services be delivered fully under our brand?
Yes. Our services are designed to be fully white-labelled, from helpdesk interactions through to field services and reporting. We operate as an extension of your organisation, ensuring a consistent experience that protects and strengthens your brand.
How quickly can you scale resources up or down?
Flexibility is a core part of our model. We can mobilise resources quickly, often at short notice, and scale delivery up or down depending on project requirements, timeframes or demand. This allows you to respond to changing needs without being locked into rigid resourcing structures.
Any further questions?
Please get in touch with our team to learn more: